PAYMENT POLICY

Pre orders are considered final purchases. Prior to placing an order, please ensure satisfaction with the items in your cart and familiarise yourself with our policies. We do not provide refunds on your deposit for orders resulting from errors such as ordering the wrong item, insufficient funds, or a change of mind. Once an order is placed, it is considered final, as stock from the pre-order will be allocated to you. 

If for whatever reason, we can no longer fulfil your order, your 10% deposit will be refunded to the source of payment within 14 days. 

The remaining balance on pre order items (90% + shipping) will be payable a few days before we ship your order. This date will be set in line with dispatch dates in the product description. We do however reserve the right to take this payment earlier, at any point between initial order date and full payment due date, if the product is ready to dispatch sooner than anticipated. You must make sure you have the funds for the full order in the bank given from the date of pre order. 

Remaining balance payments will be taken automatically. If there are any rejected payments, your order will not be dispatched within the given timeframes. In most circumstances we will reach out to your via the contact details given. However, it is your responsibly to keep funds available and we reserve the right to keep the deposit if payments can no longer be made. This is due to Graded Wholesale paying for your stock up front, transportation and administration fees.